‘My dad was becoming depressed, not eating and they weren’t giving him the right medication’
Mr B rang our helpline, concerned about his father who had advanced Parkinson’s. Despite a clear care plan and frequent promptings by Mr B, his father was not always getting his medication or appropriate diet.
Mr B felt that staff lacked understanding of his father’s specific needs. Additionally, he was worried that his father was becoming increasingly depressed and had poor quality of life. Mr B felt sure his father would be better off in a new environment equipped to give him the care he needed.
Our helpline worker helped Mr B to raise his concerns with the care home and the local authority’s safeguarding team. The helpline worker also helped Mr B apply for Continuing Healthcare Funding.
Both the local authority and the NHS agreed that Mr B’s father needed to move to a more appropriate setting. Additionally, his father was awarded Continuing Healthcare Funding, increasing the funds available for his care.